Contact us at any time you wish - aster offers 24 hours a day, 7 days a week service – let us know the destination, the ETA, the ETD and the aircraft type and registration. Should we not already have the price, aster would then contact their suppliers (at major locations up to five) and request an offer. aster then passes on their best offer to you, also listing any applicable taxes and fees.
It is at this stage, that aster’s knowledge and understanding of the jetfuel markets in receiving the best possible price assists the customer.
If you accept the offer, you will receive a confirmation e-mail from aster with all details such as supplier, intoplane co. & tel. no., a/c reg., a/c type, location, ETA, ETD and agreed price and any other relevant information. Our supplier also receives from us a refuelling
authorization with all details of the
aircraft to be refuelled. If you wish we can also send you the suppliers’
confirmation to aster – on their letterhead.
Let us know at which airport(s) you would like to receive an offer from us. It is then up to you to decide if you would like aster to inform their supplier(s) to refuel part, or your whole fleet on credit - naturally without any refuelling obligation on your behalf. We will then send you a monthly price-list of your contracted locations.